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Privacy policy

At AlienTrick , we AlienTrick in openness. About collaboration, about communication, and therefore also about privacy. In this privacy statement, we explain what personal data we collect, why we do so, and how we handle it with care.

Who are we?
AlienTrick , Inc.
Oosterveldsingel 51
7558 PJ Hengelo
+31 (0)74 76 20 200
info@alientrick.com
www.alientrick.com

AlienTrick B.V. is responsible for the processing of personal data as described in this privacy statement.

What personal data do we process?
We process personal data because you use our services and/or because you provide them to us yourself. This concerns (a combination of) the following data:

  • First and last name
  • Company and address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide (for example, via forms, email, or telephone contact)
  • Information about your activities on our website
  • Information about your browsing behavior across different websites (e.g., via cookies)
  • Web browser and device type

Special and sensitive personal data
Our website and services are not intended to collect data from persons under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify this.

Do you believe we have collected data from a minor without consent? Please let us know at info@alientrick.com, and we will delete this data as soon as possible.

Why do we process personal data?
We process personal data for the following purposes:

  • Sending newsletters and marketing communications
  • Contacting you (by phone or email) when necessary for our services
  • To inform you about changes to our services or products
  • Providing our services
  • Analyzing website behavior to improve our website and services
  • Tailoring content, services, and communication to your interests

Legal bases
We process personal data based on:

  • Your consent
  • The performance of an agreement
  • A legal obligation
  • Legitimate interest (such as marketing, analysis, and improvement of our services)

Automated decision-making
AlienTrick B.V. uses automated systems to process personal data, but does not make decisions that have (significant) consequences for individuals without human intervention.

We use, among other things:

  • HubSpot
  • Google Analytics
  • Umbraco

How long do we retain personal data?
We do not retain personal data longer than necessary for the purpose for which it was collected:

  • Marketing and gated content: as long as you are registered. After deregistration, we will remove your data from HubSpot.
  • Contact forms: for as long as necessary to handle your question or request.
  • Cookie data: according to the retention periods of the cookies used (see cookie statement).

Do we share data with third parties?
We only share personal data with third parties if this is necessary for:

  • The performance of our services
  • Compliance with a legal obligation

We enter into processing agreements with parties that process personal data on our behalf to ensure the same level of security and confidentiality.

Cookies and similar technologies
AlienTrick functional, analytical, and marketing cookies. Cookies are small text files that are stored on your device when you first visit our website.

We use cookies to:

  • Ensuring the website functions properly
  • Gaining insight into the use of our website
  • Better aligning our content and marketing

We will inform you about this during your first visit and ask for your consent. You can always adjust your cookie settings via your browser.

Third-party cookies
Cookies may be placed on our website by:

  • Google Analytics
  • HubSpot
  • Google Ads
  • LinkedIn
  • Facebook Meta)

In addition, we use Leadinfo B.V. (Rotterdam). This tool recognizes business website visits based on IP addresses and displays publicly available company information. You can opt out of this via: https://www.leadinfo.com/en/opt-out

Your rights
You have the right to:

  • View your personal data
  • Correct or delete your data
  • Withdrawing your consent
  • Objecting to data processing
  • Transferring your data

You can send a request to info@alientrick.com

To prevent misuse, we ask you to send a copy of your ID with your request for access. Please black out your passport photo, MRZ, passport number, and social security number. We will respond within four weeks.

You can also file a complaint with the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl

How do we protect your data?
We take the protection of personal data seriously and take appropriate technical and organizational measures to prevent misuse, loss, or unauthorized access.

Do you feel that your data is not properly secured or that something is not right? Please contact us at info@alientrick.com

Last update: January 2026